A very warm welcome from My World VIP

We are a small yet perfectly formed boutique concierge company with an honest passion for creating outstanding experiences, with unforgettable memories. With a dedicated focus on client satisfaction, we pride ourselves on our personal and attentive service, giving all of our clients their own Concierge Manager who is dedicated to ensuring a beautifully crafted experience of their chosen destination.

Proud to be pioneers for a true and genuine concierge service, with honesty and integrity at the forefront of our business, with our ethos of being down to earth and authentic in everything we do. 

We are believers of magic and lovers of happiness.

Kindness

Positivity

Professionalism

Honesty

Integrity

Working as a Senior Paralegal with distinctions in all law examinations, Hayley was privately educated in the UK with a career in law. With her father writing music as a hobby and a friend of the family being a conductor of the Royal Liverpool Philharmonic Orchestra, Hayley spent her spare time at his recording studios where she grew her passion for music, also working weekends at the Grammy-award winning Parr Street Studios (Coldplay, Diana Ross, Simply Red, Snow Patrol).

A contact at the studios noticed Hayley’s flair for organisation and natural ability to make things happen and she was asked to arrange a concert to raise awareness for bone cancer at the Royal Liverpool Philharmonic Concert Hall. Hayley organised artists from all over the world to include Gwen Dickey (Wishing On A Star, Car Wash), Jackie Graham (Ain’t Nobody) and Brit nominated trio The Celtic Tenors with presenters straight out of the hit TV show, I’m a Celebrity Get Me Out Of Here! Arranging video messages from Heather Mills, Chris De Burgh and the late Robin Gibb that were displayed on the night, the show was a success. From here, Hayley was asked to manage a well known recording artist and this led to a whirlwind few years of UK tours. Building up a solid network around her, Hayley then worked on high profile corporate and private events arranging the entertainment and logistics with A List artists from the UK and USA including Sir Tom Jones.

Hayley and her husband Daniel were featured on five episodes of the prime time ITV travel television programme, Wish You Were Here, filming with Judith Chalmers regarding their love for the island of Mallorca. It was whilst filming for this TV show that Hayley discovered Deia. Enthralled by its beauty and stunning scenery, they returned each year to holiday and were married in the Church in 2009. After more long stays in Mallorca, they returned with their young family and settled to live in Deia in 2015 and 2016 and thoroughly enjoyed the wonderful experience that this beautiful place offered.

Now based in the UK and hopping frequently to the Balearics, Hayley qualified with a distinction with The Fitzwilliam Institute for Event Management and Wedding Planning. Using over twenty years of hand selected tried and tested suppliers and her enviable contact network, Hayley successfully launched MY WORLD VIP in 2016 and is passionate about assisting clients in making the best of their lives with discretion and professionalism being absolute key.