Concierge & Lifestyle Services

With 25 years in the hospitality sector working in 5 star establishments, Ema has worked all over Europe and the UK. A Professionally trained Chef and Catering Manager specialising in VIP clients. Experience in Events coordination, leading a 20 strong team for events over 500 capacity, Ema has a passion for luxury and exquisite customer service with attention to detail, embracing the My World VIP philosophy of being driven by excellence.

Matteo has been connected to the world of music and events since he was a teenager. 

In 1998, Matteo started playing at a club in Palma called Varadero; that’s when he began as a freelance percussionist.

His passion for music motivated his interest in the DJ world and he became a professional and successful DJ, working all over the Balearic Islands. He has worked at venues including Pacha, Titos, BCM, Mood and Anima Beach. He has also worked with large brands such as Canon and BMW, creating a fusion that today continues to evolve to transmit the best energy to the public, the energy of sound.

Working in the event sector for many years, Matteo is a dedicated music producer. Along with his knowledge, passion and creativity, he expertly coordinates and manages outstanding events and shows with staging, lighting, bands, musicians, dancers and unique acts with a great attention to detail, bringing it all together with high quality management skills and a true, genuine passion.

Santi started working at an advertising studio when he was just a teenager. When he got his first camera, it became his best friend, taking it everywhere with him, while traveling, going to meetings, attending family events and anywhere he could. Santi’s favourite style is candid photography and videography, as it is captured without creating a posed appearance, an unplanned, natural moment. “There is no posing, just the spontaneity of the moment.”

Working as a Senior Paralegal with distinctions in all law examinations, Hayley was privately educated in the UK with a career in law working at her father’s law firm. Hayley spent her spare time working weekends at the Grammy-award winning Parr Street Studios. Hayley was noticed for her flair for organisation and making things happen and she was asked to arrange a charity concert. Organising artists from all over the world to include Gwen Dickey (Wishing On A Star, Car Wash), Jackie Graham (Ain’t Nobody) and Brit nominated trio The Celtic Tenors with presenters straight out of the hit ITV show, I’m a Celebrity Get Me Out Of Here! Arranging video messages from Heather Mills, Chris De Burgh and the late Robin Gibb that were displayed on the night, the show was a success.

Building up a solid network around her, Hayley then worked on high profile corporate and private events arranging the entertainment and logistics with A List artists from the UK and USA including Sir Tom Jones. With an enviable contact list, Hayley successfully launched My World VIP in 2016, offering clients around the world an impeccable, first class concierge service.

Dan has a true passion for travel that began when he was 16 when he stayed in Madrid for two months, experiencing the culture and absorbing into the way of life. Dan and Hayley filmed with ITV’s travel programme, Wish You Were Here, with Judith Chalmers and Ruth England for a series where they were featured in Mallorca on five episodes. Dan and Hayley were married in the Church in Deia in 2009 have lived in various parts of the island over the years, settling in Deia in 2016 with their two children. Now based back in the UK, Dan is responsible for quality assessments for all our experiences and suppliers to ensure a first class service.  

Clare grew up in the UK, with strong connections to the Performing Arts and Theatre Industry before choosing a career path in the Travel and Tourism Sector. Throughout those initial years working within the Hotel, Conference and Banqueting division before moving into Management. 

Clare took time out to experience world travel for herself before retraining as an Executive Assistant in the Tech Industry, working for world leaders such as IBM and Pace Micro Technology and being an integral part of the companies Flotation.

Clare then merged industry with high end travel and real estate and moved to the USA where she worked within aviation and yachting

Twenty years ago Clare moved to Palma De Mallorca as VIP Manager for the Island’s largest real estate agency and property developer before launching her own agency located in the prestigious marina of Puerto Portals. Specialising in high end villas, vacations, management, lifestyle and concierge, successfully operating for 14 years.

More recently, opening a new division to the existing business within the wine Industry, sourcing and importing French wines to the Balearics, part of a personal passion project and fitting in perfectly with the current business model of My World VIP.