Mallorca Concierge Service
- White Label -

White Label Concierge
for Rental Agents

– Elevate your brand and amplify your rental success in Mallorca by incorporating our White Label Concierge Service, a distinguishing factor that speaks volumes to the level of service and convenience you offer to your clients.

Hayley

“Seamless integration of our comprehensive concierge service within your rental agency becomes a beacon for clients who value sophistication and personalized attention.” 

– Hayley Newbury, Founder

A tried and tested, reputable service,
trusted by many.

Position yourself higher and stand out in the rental agent market by using our established White Label Concierge Service for your clients. Partnering with us can significantly enhance your offerings, setting you apart from competitors and attracting more clients.

By integrating a White Label Concierge, you provide your clients with a one-stop solution for their needs, from restaurant reservations and transport logistics, to check ins, shopping and arranging bespoke experiences on the island. 

HOW WE HELP YOU

The Benefits

Save Time

Saves time and resources by leveraging an existing, ready-made concierge service instead of building one from scratch. Enables you to focus on your core business while leaving concierge services to specialists.

Expert Suppliers

Tap into our established network of trusted, service providers on the island. Have the benefit of our Supplier Matrix which is full insurance documentation for each supplier and our ongoing quality control, giving you peace of mind.

Local Knowledge

Our team are locals to Mallorca and have been successfully operating our concierge service for over eight years. We have excellent leverage with our suppliers and understand the importance of insider information and maintaining great relationships.

Brand Integrity

We are a dynamic marketing asset that enhances your offerings and draws in more clients seeking the utmost convenience and a better, more rounded service. Your brand integrity remains unblemished, while your business undergoes a transformative enhancement.

Back Office

We have a full back office of agent friendly documents, forms and brochures making this a seamless experience for your agency.

Professionalism

Enhances the professional image of your brand by offering a seamless and polished concierge service. Allows you to present a fully branded experience to clients without the need to develop the service in-house.

Cost Effective

Reduces costs associated with developing and maintaining an in-house concierge service, such as hiring and training staff or investing in technology infrastructure. Provides a cost-effective solution for offering premium concierge services without significant upfront expenses.

Competitive Edge

Gives you a competitive edge in the market by offering a premium, white-label concierge service that sets you apart from competitors

what we organise

Our Arrangements Expertise

Airport Transfers, Ground Transport, Car Hire, Arrival Shopping, Wine & Spirit Service, Yacht Charter, Private Chefs, Flamenco Shows, Walking & Discovery Tours, Massages, Cycling, Yoga, Golf, Tennis, Personal Trainers, Hiking, Restaurant Reservations, Hot Air Ballooning, Supercars, Helicopter Sightseeing, Picnics, Paella Nights, Vineyard Visits, Wine Tasting, Outdoor Movie Nights, Art & Cooking Classes, Hidden Gem Experiences and more…

All with the added comfort of knowing that we are there, on the ground, giving your client full support throughout their trip.

what we do

On Demand Concierge

Personal Concierge Manager exclusively dedicated to you
Access your real-time Agent Travel Itinerary App for live updates
On-Demand Concierge Assistance via WhatsApp Group for up to 2 guests (set up the day before arrival)
Pre-Arrival Availability: Monday to Friday, 9:00 am – 17:00 pm
Arrival Availability: Monday to Saturday, 9:00 am – 21:00 pm
Unlimited Reservations & Bookings
Flexibility for Unlimited Changes & Amendments
Meet & Greet at the Villa with a Concierge Representative
Arrival Grocery Shopping  + Wine & Spirit Service

Let’s work together

Get in touch today and receive a complimentary consultation.

Please Choose Your Destination

You have chosen to Discover More about our Luxury Concierge Services. So we can pinpoint the exact services available, please choose your destination from the icons below.

MALLORCA
UNITED KINGDOM
IBIZA

Please Choose Your Destination

You have chosen to Discover More about our Luxury Experiences. So we can pinpoint the exact services available, please choose your destination from the icons below.

MALLORCA
UNITED KINGDOM
IBIZA

Request Hotel Availability

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Nano's Bio

I’m Nano, the Concierge Manager of Tenerife, responsible for seeking the most extraordinary experiences in the Canary Islands for our valued My World VIP clients. My role encompasses everything from the meticulous selection of villas for their vacations to sourcing exclusive services such as chefs, restaurants, boats, beauty care, and wellness, all with the aim of ensuring that each of our clients enjoy everything these islands have to offer. I extend the warmest welcome with an unparalleled experience in the Canary Islands with My World VIP.

Matteo's Bio

Matteo has been connected to the world of music and events since he was a teenager. 

In 1998, Matteo started playing at a club in Palma called Varadero; that’s when he began as a freelance percussionist.

His passion for music motivated his interest in the DJ world and he became a professional and successful DJ, working all over the Balearic Islands. He has worked at venues including Pacha, Titos, BCM, Mood and Anima Beach. He has also worked with large brands such as Canon and BMW, creating a fusion that today continues to evolve to transmit the best energy to the public, the energy of sound.

Working in the event sector for many years, Matteo is a dedicated music producer. Along with his knowledge, passion and creativity, he expertly coordinates and manages outstanding events and shows with staging, lighting, bands, musicians, dancers and unique acts with a great attention to detail, bringing it all together with high quality management skills and a true, genuine passion.

Luxury CONCIERGE SERVICES ENQUIRY

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Luxury Experiences ENQUIRY

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Luxury Events Enquiry

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Luxury Rentals Enquiry

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Private Jet Charter Quote

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Luxury Wedding Concierge ENQUIRY

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santi

Santi's Bio

Meet Santi, our Concierge Manager. With a wealth of experience in the luxury travel industry, Santi brings a genuine passion for creating unforgettable experiences for our clients. 

Known for his meticulous attention to detail and unwavering commitment to providing exceptional service, Santi ensures that every aspect of your journey is flawlessly executed. From arranging exclusive dining reservations to organizing tailored excursions, Santi goes above and beyond to exceed your expectations.

With a warm and friendly demeanor, Santi effortlessly builds strong relationships with our clients, understanding their unique preferences and anticipating their every need. His dedication to delivering personalized and unparalleled service has made him an invaluable member of our team.
Hayley

Hayley's Bio

Meet Hayley, an accomplished Senior Paralegal with a remarkable track record in the legal field. With distinctions in all law examinations, she received a comprehensive education in the UK, honing her skills and knowledge in the legal domain while working at her father’s law firm.

However, Hayley‘s passion and talents extended beyond the legal realm. During her spare time, she dedicated herself to the vibrant music industry, working weekends at the renowned Grammy-award winning Parr Street Studios. It was here that Hayley‘s exceptional organizational abilities and knack for bringing ideas to life caught the attention of others.

Hayley‘s innate talent for coordination and her ability to make things happen led to a remarkable opportunity. She was entrusted with organizing a charity concert that would leave a lasting impact. Drawing together artists from across the globe, including luminaries like Gwen Dickey (known for “Wishing On A Star” and “Car Wash”), Jackie Graham (“Ain’t Nobody”), and the Brit-nominated trio, The Celtic Tenors, Hayley orchestrated a truly unforgettable event. The concert featured special video messages from esteemed personalities such as Heather Mills, Chris De Burgh, and the late Robin Gibb, which were showcased on the night, adding an extra layer of magic to the show’s success.

With a burgeoning network of connections surrounding her, Hayley‘s expertise naturally gravitated toward the world of high-profile corporate and private events. She skillfully arranged entertainment and logistics for these prestigious occasions, often involving A-List artists from both the UK and the USA. Notably, she orchestrated memorable experiences with legendary performer Sir Tom Jones. Through her dedication and unwavering commitment to excellence, Hayley amassed an enviable contact list and fostered invaluable relationships within the industry.

Harnessing her vast experience and extensive network, Hayley realized her vision in 2016 with the successful launch of My World VIP. This venture brought her exceptional concierge services to clients worldwide, offering an impeccable, first-class experience that surpassed expectations. With Hayley at the helm, clients gain access to an extraordinary level of service, personalized care, and an unwavering commitment to excellence.

Hayley‘s unique blend of legal acumen, exceptional organizational skills, and an enviable network has cemented her reputation as a leading figure in the luxury concierge industry. Experience the world of My World VIP and indulge in a journey where impeccable service and unforgettable experiences await.

Luxury Yacht Concierge Enquiry

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Request Availability

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Luxury Spa Experience Brochure Request

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Luxury Villa Rental Enquiry

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Luxury Concierge Packages Enquiry

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Private Jet Catering Service Enquiry

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Wine Delivery Catalogue Request

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Want to join my world vip as a supplier?

Please enter your details in the form below and we will get back to you with a response as soon as we possibly can. Please allow 2 working days for a response, although we aim to contact you earlier. If we feel that you could be a great match for our suppliers, we will send you a supplier onboarding form for you to complete.

Dan

Dan's Bio

Dan’s passion for travel ignited at the young age of 16 when he embarked on a transformative journey to Madrid. Spending two months immersed in the vibrant culture and embracing the local way of life, he discovered a deep love for exploring the world.

Dan’s adventurous spirit and thirst for new experiences led him to collaborate with ITV’s renowned travel program, Wish You Were Here. Alongside esteemed personalities like Judith Chalmers and Ruth England, Dan and Hayley were featured in five episodes, showcasing the captivating beauty of Mallorca.

In 2009, Dan and Hayley exchanged vows in the picturesque Church in Deia, Mallorca. Throughout their journey, they have lived in various parts of the island, immersing themselves in its enchanting landscapes. Ultimately, they settled in Deia in 2016, creating a home for their two children.

Now currently based between Mallorca and the UK, Dan assumes a crucial role in ensuring the utmost excellence in all of our supplier services. As the overseer of quality assessments for all our experiences and suppliers, he leaves no stone unturned in guaranteeing a first-class service for our esteemed clients.

Dan’s extensive travel background, combined with his meticulous approach, enables him to curate remarkable experiences that exceed expectations. With his expertise and dedication, he consistently upholds our commitment to delivering unforgettable moments and ensuring that every aspect of your journey is nothing short of exceptional.

VIP MEET & GREET Enquiry

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House of Son Amar Exhibit

Exhibit 2 Reservation

Please enter the details of your party for a reservation request to the Exhibit 2 show at House of son Amar – Mallorca. The show is running until 1st October.

House of Son Amar Exhibit

Ohalá Reservation

Please enter the details of your party for a reservation request to the Ohalá show at House of son Amar – Mallorca. The show is running until 1st October.

Clare's Bio

Clare grew up in the UK, with strong connections to the Performing Arts and Theatre Industry before choosing a career path in the Travel and Tourism Sector. Throughout those initial years working within the Hotel, Conference and Banqueting division before moving into Management. 

Clare took time out to experience world travel for herself before retraining as an Executive Assistant in the Tech Industry, working for world leaders such as IBM and Pace Micro Technology and being an integral part of the companies Flotation.

Clare then merged industry with high end travel and real estate and moved to the USA where she worked within aviation and yachting

Twenty years ago Clare moved to Palma De Mallorca as VIP Manager for the Island’s largest real estate agency and property developer before launching her own agency located in the prestigious marina of Puerto Portals. Specialising in high end villas, vacations, management, lifestyle and concierge, successfully operating for 14 years.

More recently, opening a new division to the existing business within the wine Industry, sourcing and importing French wines to the Balearics, part of a personal passion project and fitting in perfectly with the current business model of My World VIP.