A Dedicated Service…
As soon as your trip is booked you will be introduced to your very own Concierge Manager who will be available and on call for you before and during your stay. With the benefit of their extensive local knowledge, expertise and on the ground contacts, your Concierge Manager will be on hand to make reservations, book activities and services, create detailed itineraries for your group, offer help and advice and to organise anything else you might need for your time on the island. We know your time is precious and we work with a dedicated focus on client satisfaction.
Everything organised went smoothly and even the late changes, imposed by my family were dealt with efficiently and with a ‘smile’.
Responsive professional and in a word “slick”. My requirements are often complicated and I can admit sometimes difficult to deliver and you use a concierge hoping that they can provide solutions seamlessly and that is exactly what you get here. It’s a rare pleasure to recommend a company for being both so capable and also a pleasure to deal with at the same time.
Hayley provided concierge service for a VIP group in Mallorca, coordinating multiple (and frequently changing) transfer requests, as well as pulling some excellent rabbits out of the hat with super last-minute requests for yachts and exclusive restaurant reservations at the very busiest of times. Hayley was easy to work with, made great recommendations and ensured that all clients had a memorable stay in a destination that was new to them. Thank you.
Thankyou for making our stay so easy and carefree. Would highly recommend. Thanks again.
Excellent assistance throughout our stay, well worth it. We needed a doctor for my daughter and everything was dealt with efficiently and with ease. We felt in safe hands!
A great job helping me organise a birthday party in Deia. Very professional, thorough and ensured I had some of the best people on the Island helping me organise a special party.
Hayley looked after some clients of mine for the second year running. All requests were dealt with promptly and the service that they and I received made their time in Mallorca extra special.
Excellent service from Mallorca VIP. Highly recommended.
Great working with Hayley, very efficient and reliable. Look forward to working with you again soon.